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Changing status of teams, how to close/resolve teams
- Go to the Teams Panel from the left-hand side Navigation Bar.
- Click View Team.
- Underneath the name of the team is a button called Status. Select this button and choose the words that describe the state the case currently is in.
- If you choose Settled, you will be taken to a flow where you will have a chance to give feedback on the case as well as on the members of your team.